A day in the life of my studio is never the same and thought I’d share some customer service 101 from the boutique. I wanted a studio open to the city and have always trained my team that no matter what, when a customer or client walks through that door looking for help, you put down your project (even if the deadline is imminent) and help them. On this particular day a customer was deciding between 3 dresses and wanted my assistant to flag down someone on the street to be a third opinion. She requested it be a male opinion too. We still have this debate at the studio… I (the mom) think that poor guy looks a little overwhelmed and standoff’ish. The single gals think he’s got a crush on her and posturing. Maybe I’m wrong, but what do you think about his body language?